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property management & lettings southampton

Property Management
& Lettings SOUTHAMPTON

Placing great tenants in properties they can call home.

Looking for a reliable and trustworthy, property agent?

At Moorhouse Property Services, we treat your property as though it was our own.

Our team covers Southampton and surrounding areas and are experts in supporting landlords and investors. Whether you're letting a property for the first time, require management of day-to-day maintenance services to property renovations and improvements, or looking to switch to a new letting agent, we have you covered!

Letting a property can be complicated, but at Moorhouse Property Services, we make it simple. From a multi-asset portfolio, HMO or a single buy-to-let investment, we tailor our service and use our unrivalled local knowledge to guide you through each and every step in order to help you maximise the return on your investment.

We provide a range of landlord services. From let-only only all the way through to fully-managed options, and not to mention the ever so popular landlord favourite - Guaranteed Rent Service.

 

Get tailored management services with us whenever you’re ready - we're here to help.

Our Services

Tenant Find

With our Tenant Find service, you manage your property.

Our role is to find the reliable tenant and manage the referencing process and organise the tenancy agreement.

Rent Collection

Our Rent collection service is for the hands on landlords.

We find the trustworthy tenant and we also take care of collecting rent payments, so you can focus on the other important aspects of managing your property. 

Fully - Managed

Our Fully-Managed service delivers peace of mind.

 

We take care of everying: from finding a tenant, securing the deposit, completing property inspections and the day-to-day management & arranging maintenance so you do not have to worry about it.

Guaranteed rent

Our Guaranteed Rent Service is the ultimate hassle-free management solution.

 

It is designed to safeguard your finances and provide a guaranteed income.

Let us do the hard work, while you reap the benefits of your property investment.

Here's an overview of our services and what to expect:

Services Breakdown
Tenant Find
Rent Collection
Fully-Managed
MPS - Guaranteed Rent
Free, no obligation valuation of rental properties
Preparation of the property - staging & photos
Advertise the property on all the major property portals
Accompanied Viewings
Tenant Referncing, Credit checks & bakcground checks
Tenancy Agreements & Legal Documentation.
Collecting the deposit and first instalment of rent 
Registration of deposit with government approved Tenancy Deposit Scheme
Monthly rent payment collection & chasing late rent when required.
Inventory and Schedule of Condition
Tenancy renewal and annual rent review
Periodic Property Inspections
Maintenance handling & co-ordination of repairs
Arrange Gas Safety Checks EICR and EPC
Hold keys throughout the tenancy
Tenant check out & deposit return
Provide updates and advise on new legislative changes and deal with these on your behalf during the tenancy
Provide Tenants with 24/7 emergency & out of hours support
For HMO's - Monthly management visits to complete fire safety checks
Income During Voids
We invest & add value to your property by completing light refurbishments
We pay for maintenance
We repair or replace white goods
No arrangement fees & no commisions
Agree terms for up to 10 years
For HMO's - we pay council tax & utilities

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Guaranteed rent service

Let us do the hard work, while you reap the benefits of your property investment.

Guaranteed Rent

Our Guaranteed Rent Service is a hassle-free solution for landlords wanting complete peace of mind. 

We become your only tenant, guaranteeing you a fixed rental income regardless of whether the property is empty or the tenant stops paying. You have a fully let property, no more voids, no hassles with tenants, no agency fees or commisions and the rent is paid in full every month on the same date; welcome to the wonderful world of guaranteed rent.

We offer our landlords 3-10 year guaranteed rental contracts and we treat your property as if it were our home.

You step back from the day-to-day running of your buy-to-let properties. We refurbish, rent out and run your property portfolio for you, then pay you a guaranteed rental income.

That means no more chasing late or missed payments, no more dealings with problem tenants and no more rental voids. 

why choose guaranteed rent?

Guaranteed rent

  • Fixed monthly rental payments.

  • Agreed terms from 3 to 10 years.

  • You still get paid even if the property is empty.

  • No set up fees, commissions or hidden extras.

  • Guaranteed contract start date - no worrying how long it will take to find tenants

Property Maintenance

  • Full management of your properties.

  • Payment of bills: utilities, council tax etc.

  • Property maintained to a high standard.

  • Regular property inspections

  • Redecoration, replacements and repairs all taken care of.

More benefits

  • We deal with all tenants enquiries, questions 

  • Property upgraded to meet housing standards.

  • HMO licences obtained and renewal of certificates.

  • You can move from the student to the professional market.

  • The ultimate hands-off investment.

How it works 

01. Property inspection and offer

property inspection and offer
  • We complete a FREE property appraisal

  • We crunch the numbers and make you an offer within 48 hours

02. Contract and survey

woman receiving key for property contract
  • Agree length of lease

  • Start date agreed

  • Contract signed

03. PROPERTY Refurbishment

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  • We commence refurbishment works (may include bathrooms, kitchen upgrades, new flooring, redecoration, new furniture

  • Refurbishment may increase the value of your property.

04. Tenants move in

tenants moving in
  • Working professionals, overseas students, healthcare professionals and more - we use our network to source and qualify the best tenants.

LETTING AGENTS |

Manage your properties in partnership with us

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We understand agents are very busy managing high volumes of properties and we work in partnership with agents to get rooms filled quickly, which benefits everyone.

  • We manage the properties day-to-day and tenant issues - so you don't have to.

  • We give you more time, allowing you to manage and grow your business further.

  • We ensure there are no voids so you & your landlord have no loss of income.

 

We work for you, you’ll have extremely happy landlords, and you continue to receive your commissions - what a great partnership!

  • 1. How does the Guaranteed Rent Scheme work?
    Moorhouse Property Services effectively become your tenant, guaranteeing you a fixed rental income. You will continue to receive the agreed rent regardless of whether the property is tenanted or empty.
  • 2. What contact is there with tenants?
    During the guaranteed rent service, we become the landlord for the tenants. Therefore you will not be in direct contact with the tenants at all throughout the agreement.
  • 3. What are the benefits of Guaranteed Rent for landlords?
    The benefits of a rent guarantee scheme for landlords include no void periods, no rent arrears, no commission, no set-up fees, no renewal fees or any other “hidden extras”. No need to deal with the tenants at all. We can be flexible with payment dates, contract lengths, and start dates.
  • 1. How long is the offer valid for?
    Our offer is valid for 14 days (subject to contract). Once 14 days has expired, we may have to carry out further due diligence regarding the local property market at which time we will confirm if our offer remains the same. It is unlikely the offer will change unless there has been some major movement in property prices in your local area.
  • 2. Is the process confidential?
    Yes, rest assured the whole process is fully confidential. Working with Moorhouse Property Services Ltd removes the hassle of continuous viewings and you will be pleased to know that there will be no estate agents board outside your property. We understand that it's important for most home owner to keep the sale is private however please note that by law, certain facts about the sale remain in the public domain, such as sale price and the date of completion.
  • 3. How long does it take?
    We are able to make an offer on your property within 48 hours and as we work with property investors across the UK and oversees we which means that typically, if Moorhouse Property Services chose not to buy your property directly we find an investor to buy your property within 2 weeks. However, the entire process up to exchange can be as quick as 30 days from this point, although this can be delayed should any legal problems be highlighted. Also, this timing relies on you responding speedily to your lawyers with any answers to questions or documents they may request. We are happy to discuss your needs, whether that is for a quicker or a slightly slower sale, and to work to your timescale the best we can.
  • 4. Does my property need to be in good condition?
    No. We make offers on all properties, whatever condition they are in. however, you should describe the condition of the property to us accurately when requesting an offer, so that we can take this into account and so give you an accurate offer the first time.
  • 5. How do you calculate the value of my home?
    Along with the details you give us, we use data from Land Registry, RightMove, and other third party sources to come to this valuation. If you are interested in progressing at that stage, we then send round a RICS qualified surveyors/ valuers (following strict health and safety guidance) to complete the valuation process. We would then take the average of these valuations to determine the true market value of the property and base our final offer on this figure.
  • 6. Does it matter if I am in mortgage arrears or if my house is about to be repossessed?
    No. We can review your options and agree on a strategy that best suits you, your situation and timelines. The benefit of using our service is that we genuinely want to help our clients to avoid house repossession by stepping in and purchasing their property quickly. This purchase may be made by Moorhouse Property Services directly OR or we find a cash buyer from our database of property investors.
  • 7. Will my tenants find out that I am selling my house?
    Our property buying service is confidential and discreet, with no tenant contact necessary. There are no viewings or ‘for sale’ boards. We would prefer to visit the property for an inspection, however our friendly surveyors will not disclose the purpose of the inspection.
  • 8. Will you buy empty property too?
    Yes certainly, we invest in any type of residential property throughout England. Submit your details today and we will be in contact.
  • 9. What do you mean when you say discount to market value?
    If you look at the value of a house being shown on an estate agent’s website, the price you will see a property being advertised at will usually be well in excess of what the property is really worth in the market. By the time the property is sold, the owners may have waited many months to find a buyer prepared to come near to that price, and even then the sale will probably proceed at a price significantly lower than the price advertised. Agents often inflate prices by claiming to be able to sell for a higher price, in order to secure the chance to sell the property against competition from other local agents. Agents may also price high simply to leave themselves room to negotiate a discount. Moorhouse Property Services calculate the true market value of your property using actual data of comparable sales achieved recently, and other valuation techniques.
  • 10. Do I have to accept your offer?
    There is no obligation or pressure to proceed. We completely understand that property is a significant asset and therefore you may need some time to decide.
  • 11. I'd like you to make an offer what do I do next?
    Simply fill in our online form or pick up the phone and give us a call on 0238 202 9008 to discuss your property.
  • 1 . What is property deal sourcing?
    Property deal sourcing is a service offered by a property sourcing agent or company in which they search for property investment opportunities on behalf of their clients. They receive compensation for their time and effort in the form of a sourcing fee. Investors benefit from this by gaining access to the sourcer’s wealth of experience and network of contacts. ​ Finding a property can be incredibly time consuming, requiring hours of research of an area, relationship building with vendors and estate agents and attending numerous viewings. Finding a potential investment property means finding relative comparables, putting forward offers, negotiating the price and then handle conveyancing until exchange of the property. ​ Using a property sourcer is cost-effective in terms of freeing up investors time so they can apply their focus on other business activities without the distraction of actively looking for deals themselves. This means investors can use their time and skill-set to create more value in their business activities, which in turn can generate more income for their property business. This allows investors to buy more property without sacrificing valuable time and ultimately accelerate the growth of their property portfolio. Because property sourcers spend a lot of their time building their network and generating valuable leads through different strategies, they have the ability to find the best deals that aren’t immediately obvious or accessible to mainstream investors. They have the right connections and have built a strong rapport with them, from estate and letting agents to property managers. Because of these strong working relationships, closing deals is much easier for them than it would be for someone who’s new to the landscape.
  • 2. Are you compliant?
    Yes, we are fully compliant and have a dedicated client account. We are proud members of the UKALA Client Money Protection, we are registered with HMRC (XL006927320742), ICO (ZB312908), Property Redress Scheme (PRS031759) and have Professional Indemnity Insurance (318578/95007). When sourcing property on behalf of an investor for a fee you need to be able to demonstrate compliance with all the relevant legislation, from registering with HMRC under anti-money laundering regulations to having the right insurances in place. It costs approx £1,500 for a company or sourcing agent to register with all applicable agencies and authorities.
  • 3. What are your fees?
    Our fees vary depending on the property and service you require. Please ask us about our fee in relation to specific properties. ​
  • 4. Why do I have to Pay a holding Deposit to put my offer forward?
    The deposit ensures the investor is serious. If we were to put offers forward and secure the deal with the landlord then the investor decides not to proceed, we lose credibility with the landlord. The deposit shows interest and secures the property whilst negotiations are under way.
  • 5. Are you direct to landlord or through an agency?
    We have properties that are direct to landlord and others that are co-sourced or offered to us by agents. Whatever the structure of the deal, we guide you through it until completion.
  • 6. Can I view the property before paying the finder’s fee deposit?
    We appreciate this is a big commitment from you. However, as a reputable and compliant sourcing company, we have assessed the property fully and we are very confident in the deal. We offer a full money back guarantee within 14 days, if you go to view the property and find it is not as we have described.
  • 7. Can I get a refund if the deal falls through or if I change my mind?
    If your offer is rejected or a mutual agreement cannot be met, then you are entitled to a full refund. If however your offer is accepted but you decide not to proceed, you will lose your deposit.
  • 8. What do investors look for when buying a house?
    The primary reason why many investors invest in an HMO or single-tenanted rental property is to generate profits from their initial stake. They want to be assured (as far as possible) that the rent or cash inflow will be greater than the cash outflows, which include any mortgage, taxes, insurance, repairs and maintenance costs, and so on.
  • 9. Do you offer management?
    We offer management for HMOs and SA's, either directly or we will sign post to other to reputable business in our network.
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